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Updates

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Our Tenant Satisfaction Results

Updates | September 19, 2024

As a Registered Provider of Social Housing, we complete an annual survey of our tenants satisfaction. The survey is called ‘Tenant Satisfaction Measures’ and the questions asked are specified by

Managing Director Appointment

Updates | July 29, 2024

After four great years, Dave Pickard retires as Hilldale’s Managing Director. Dave has led the organisation through a period of transformation across all aspects of the Association and leaves us

New Appointment – Head of Operations

Updates | June 24, 2024

Hilldale recently appointed a new Head of Operations. Anne Marie-Holyoak will continue to help us drive forward our regulatory and service improvements. She has over 20 years’ experience of working within

Housing Officer Update for Nottingham and Leicester

Updates | January 16, 2024

On the 8 January, Bilal Ismail joined team Hilldale as the new Housing Officer for Nottingham and Leicester. As part of Bilal’s induction, we asked him about his career and

Fire Safety, Keeping Tenants Safe

Updates | December 21, 2023

Keeping our Tenants safe and updated on latest fire safety advise is always a top priority for us, In the last month we have had 2 fires at our properties.

Complaint Compliance with the Housing Ombudsman’s Code

Updates | December 15, 2023

Each year Landlords are required to self asses themselves against the Housing Ombudsman’s Complaints Handling Code. The Housing Ombudsman’s Complaints Handling Code sets out how landlords must handle complaints. The

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