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Managing Director Appointment

Updates | July 29, 2024

After four great years, Dave Pickard retires as Hilldale’s Managing Director. Dave has led the organisation through a period of transformation across all aspects of the Association and leaves us

New Appointment – Head of Operations

Updates | June 24, 2024

Hilldale recently appointed a new Head of Operations. Anne Marie-Holyoak will continue to help us drive forward our regulatory and service improvements. She has over 20 years’ experience of working within

Staff Appreciation

Blogs | April 10, 2024

We work with lots of partners to provide a safe and secure home to our tenants. Recently, one of our partners, who is a Money Carer, reached out to tell

Tenant Voice Panel

Blogs | January 22, 2024

At Hilldale we believe that effective customer engagement is key to understanding how we can improve the experience of living in our homes. In January, we launched our new Tenants

Housing Officer Update for Nottingham and Leicester

Updates | January 16, 2024

On the 8 January, Bilal Ismail joined team Hilldale as the new Housing Officer for Nottingham and Leicester. As part of Bilal’s induction, we asked him about his career and

New Year Reflections from our Chair

Blogs | January 10, 2024

New Year is often a time for reflection, and I have taken the opportunity at the start of 2024 to reflect on the work we do here at Hilldale and

Merry Christmas and a Happy New Year

Tenant Success | January 4, 2024

  Happy New Year! It was nice to see our Tenants, family and care providers enjoying the festivities in December. 1st Enable one of our partners hosted their annual Christmas

Fire Safety, Keeping Tenants Safe

Updates | December 21, 2023

Keeping our Tenants safe and updated on latest fire safety advise is always a top priority for us, In the last month we have had 2 fires at our properties.

Complaint Compliance with the Housing Ombudsman’s Code

Updates | December 15, 2023

Each year Landlords are required to self asses themselves against the Housing Ombudsman’s Complaints Handling Code. The Housing Ombudsman’s Complaints Handling Code sets out how landlords must handle complaints. The

Newsletter- Autumn Newsletter

Newsletters | November 17, 2023

Communicating with our Tenants continues to be one of our focuses and we are delighted to bring you your Autumn Newsletter. The Newsletter contains information about improvements to our homes,

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