Report a Repair Policy
For out of hours emergencies, (only for repairs that are a risk to health or safety, or if left until the following morning would cause further damage to the property), it is still the same number. Our on-call team will deal with any repairs that cannot wait until the following day. Please do not email emergency repair requests to us, as they will not be read or responded to until the next normal working day.
How to Report
If your repair is an emergency or urgent, please call us on 01257 367374
For all non-emergencies you can either email us at Repairs@hilldale.org.uk or use the form. Please remember to include your contact details and address. We aim to respond to all emails and website contact within 1 working day.