We live by our values, our tenants are at the heart of what we do


We do what we say we will do.

We never mislead.

We acknowledge mistakes, fix them, and learn from them


We care about Hilldale, our customers and colleagues.

We take time to understand people’s individual needs.

We want to share and celebrate changes in people’s lives.


We do not hide from our responsibilities as individuals, a team or as a business.

We build trusted relationships.

We offer value for money.


We treat everyone with respect and dignity.

We value and actively encourage diversity.

We put customers and communities at the heart of all we do.

We want to look after our planet.


We are one team.

We share goals, ambitions, and targets.

We are committed to strong leadership.