Report a Repair

For out of hours emergencies, (only for repairs that are a risk to health or safety, or if left until the following morning would cause further damage to the property), it is still the same number. Our on-call team will deal with any repairs that cannot wait until the following day. Please do not email emergency repair requests to us, as they will not be read or responded to until the next normal working day.

Contact Our Team
Report a Repair

Andrew Oates

Head of Housing

Emma Jones

Housing Team Leader

Locations Managed: Liverpool, Morecambe & Kendal

Elaine Downes

Housing Officer

Locations Managed: Chester, Ellesmere Port & Wirral

Jonathan Ciantar

Housing Officer

Locations Managed: Yorkshire

Kevin Tushingham

Housing Officer

Locations Managed: Bolton, Stoke, Manchester and Lancashire

Samantha Downes

Housing Officer

Locations Managed: Chester, Crewe, Sandbach, Liverpool, North and Mid Wales, Ellesmere port & Frodsham.

Roz Regis

Housing Officer

Locations Managed:  London, Kent, Essex & Surrey

Vacant

Housing Officer

Locations Managed: Wigan and Leigh

Ashleigh Hervin

Housing Officer

Locations Managed: Bristol, Southampton, Portsmouth, Birmingham, Oxford, Cornwall, Devon, South Wales & Gloucester

Bilal Ismail

Housing Officer

Locations Managed: Nottingham & Leicester