Author: James Places

Our Seven Service Standards We want every Hilldale tenant to know what they can expect from us. Just as importantly, we want tenants to have a genuine say in how

We apologise for any delays in our current waiting times to order and complete repairs. Due to a temporary staff shortage, our Repairs Team is currently operating with a reduced

Hilldale’s Annual Tenant Satisfaction Measures are published on our website, alongside a summary of our approach. Our Performance and Satisfaction – Hilldale Housing Association At Hilldale, we are constantly striving

Hilldale has grown its Board membership though the recruitment of a new Board member, Elaine Sams. Elaine has over 30 years’ experience within the Social Housing Sector having worked for

As a Registered Provider of Social Housing, we complete an annual survey of our tenants satisfaction. The survey is called ‘Tenant Satisfaction Measures’ and the questions asked are specified by

After four great years, Dave Pickard retires as Hilldale’s Managing Director. Dave has led the organisation through a period of transformation across all aspects of the Association and leaves us

Hilldale recently appointed a new Head of Operations. Anne Marie-Holyoak will continue to help us drive forward our regulatory and service improvements. She has over 20 years’ experience of working within

On the 8 January, Bilal Ismail joined team Hilldale as the new Housing Officer for Nottingham and Leicester. As part of Bilal’s induction, we asked him about his career and