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Frequently Asked Questions
A UK Housing Association for supported living is an organization that provides housing solutions and support services to individuals with specific needs or disabilities. They offer safe and comfortable living environments tailored to the unique requirements of each resident, ensuring a supportive and inclusive community.
UK Housing Associations for supported living offer a variety of accommodation options, including individual apartments, shared houses, and assisted living facilities. Each setting is designed to promote independence and empower residents to lead fulfilling lives while receiving the necessary support.
Eligibility criteria may vary depending on the specific Housing Association. However, generally, individuals with disabilities, mental health conditions, learning disabilities, or other support needs are eligible for supported living services.
Supported living accommodations offer a range of support services tailored to individual needs. These may include personal care assistance, help with daily living activities, access to medical support, social activities, and assistance in developing life skills for greater independence.
Home is Where the Heart Is: Marie and Arthur’s Hilldale Nuptials
Forming Relationships can be key to tenants feeling like their house is a home and especially when that relationship is a marriage! Two of our Tenants Marie and Arthur tied
New Homes – Baytree House, Torquay.
Background One of our recent developments is Baytree House in Torquay. As with all our schemes, we are driven by the need and demand from the local Commissioning Teams. On
Newsletter- Autumn Newsletter
Communicating with our Tenants continues to be one of our focuses and we are delighted to bring you your Autumn Newsletter. The Newsletter contains information about improvements to our homes,
Complaint Compliance with the Housing Ombudsman’s Code
Each year Landlords are required to self asses themselves against the Housing Ombudsman’s Complaints Handling Code. The Housing Ombudsman’s Complaints Handling Code sets out how landlords must handle complaints. The
Fire Safety, Keeping Tenants Safe
Keeping our Tenants safe and updated on latest fire safety advise is always a top priority for us, In the last month we have had 2 fires at our properties.
Merry Christmas and a Happy New Year
Happy New Year! It was nice to see our Tenants, family and care providers enjoying the festivities in December. 1st Enable one of our partners hosted their annual Christmas
New Year Reflections from our Chair
New Year is often a time for reflection, and I have taken the opportunity at the start of 2024 to reflect on the work we do here at Hilldale and
Housing Officer Update for Nottingham and Leicester
On the 8 January, Bilal Ismail joined team Hilldale as the new Housing Officer for Nottingham and Leicester. As part of Bilal’s induction, we asked him about his career and
Tenant Voice Panel
At Hilldale we believe that effective customer engagement is key to understanding how we can improve the experience of living in our homes. In January, we launched our new Tenants