At Hilldale we believe that effective customer engagement is key to understanding how we can improve the experience of living in our homes. In January, we launched our new Tenants
Happy New Year! It was nice to see our Tenants, family and care providers enjoying the festivities in December. 1st Enable one of our partners hosted their annual Christmas
Keeping our Tenants safe and updated on latest fire safety advise is always a top priority for us, In the last month we have had 2 fires at our properties.
Each year Landlords are required to self asses themselves against the Housing Ombudsman’s Complaints Handling Code. The Housing Ombudsman’s Complaints Handling Code sets out how landlords must handle complaints. The
Communicating with our Tenants continues to be one of our focuses and we are delighted to bring you your Autumn Newsletter. The Newsletter contains information about improvements to our homes,