Change Housing Group Hilldale obtains services from the group. Change colleagues are also members of the Hilldale Leadership Team, playing key roles in our strategy and service delivery.
Amy Joined Change Housing in September 2022 in the newly appointed role of Customer Engagement Manager to drive delivery of the customer engagement strategy across the group. Amy provides all tenant engagement and complaints handling services to Hilldale.
Amy has worked in the Housing sector since 2019 in various leadership roles and her career history has always focused on customer satisfaction. Amy prides herself on ensuring our tenants voices are heard in Hilldale and is passionate that what we do is tenant led. Since joining Amy has created several mechanisms for our tenants to engage with us and is keen to continue to grow this. Amy Enjoys meeting with tenants and hearing their stories.
Amy is currently studying for her Chartered Institute of Housing degree to further her knowledge of the sector.
