We’re fully committed to making sure there is no unjustified discrimination in our processes for recruitment and selection, performance management and pay, and that promotion and retention is fairly granted across all our operations.
We also want to work with our customers to understand how their needs are met and work with a range of partners to provide solutions that
provide inclusion for all.
Data Profiling:
How we collect your data and why:
Profiling data helps us to understand the diverse characteristics of our neighbourhoods, and how we can tailor our services to meet tenants needs e.g. considerations when assigning or categorising repairs.
EDI data helps providers understand where they stand in terms of representation and inclusivity. It highlights gaps in diversity, allowing us to address inequalities in our workforce or leadership teams.
Collecting EDI data over time, provides a clear picture of the progress an organisation is making toward its diversity and inclusion goals. This helps to evaluate the effectiveness of diversity initiatives and policies. It also feeds into our EDI Strategy.
In-depth tenant information, such as preferred method of communication or looking at the environment – for example, whether a tenant has a family member with special needs – can ensure we are contacting tenants in a way, and at a time that works best for them. Again, this is all about delivering a far more tailored service.
We take data privacy seriously and adhere to the General Data Protection Regulation (GDPR) guidelines. All data collected is treated confidentially, stored securely, and only accessible to authorised personnel. Personal information is anonymised or kept confidential to ensure individual privacy is protected.
